211 is Here to Help

Just three simple numbers can make a big difference in your life! When you or someone you know is in need just call 211!

Get Help

Who We Are

2-1-1 is a free, easy-to-remember telephone number that connects people in need with people who can help - 24 hours a day, 7 days a week.

Mission & Vision

To provide Northeast Michigan with referrals and information to assist with essential needs.

211 Northeast Michigan is the trusted and valued gateway for referrals and information to meet essential needs.

Our History

2-1-1 Northeast Michigan is an expansion of Midland County's First Call for Help, which served only the residents of Midland County and Listening Ear, which served the residents of Isabella and Clare Counties. In 2009 we expanded to 5 central Michigan Counties and have been expanding ever since then. Currently, 211 Northeast Michigan is responsible to provide 2-1-1 services to 23 counties in Northeast Michigan.

Call Centers