This page is a supplemental resource to our main website, created to help users navigate and search the 211 Community Resource Directory with confidence.
The videos provided here are designed especially for front-line workers at community organizations throughout the 211 Northeast Michigan service area. They serve as a helpful introduction for new employees learning how to search for local resources, as well as a refresher for experienced staff who want to sharpen their skills.
Our goal is to ensure that everyone can quickly and effectively connect individuals and families to the support they need, making it easier to link people to vital services in our communities.