Transparency & Accountability Policy
Who We Are
211 Northeast Michigan is a 501(c)(3) nonprofit organization based in Midland, Michigan, serving 23 counties in northeast Michigan. We operate 211 Northeast Michigan, a confidential, 24/7 information and referral service that connects individuals and families with community resources, including housing, food, mental health support, utility assistance, and more.
Our Mission
Our mission is to ensure that no one in our region faces a crisis alone. By offering free, trusted, and accessible support, we help residents navigate complex challenges and connect to essential services.
How We Use Donations
Your support helps us answer calls, maintain accurate and up-to-date resource databases, train our staff, and expand outreach to underserved communities. Every donation goes directly toward delivering and improving services that support individuals in need.
We are committed to fiscal responsibility, and our financial statements, annual reports, and 990 forms are available upon request. We value every dollar entrusted to us and work to ensure that your contribution creates a lasting impact.
Our Commitment to Transparency
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We are a registered 501(c)(3) nonprofit organization (EIN: 20-8782528).
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Our leadership team and board of directors are listed on our [About/Leadership page].
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We maintain accurate and up-to-date contact information and provide clear ways to get in touch.
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We do not sell or share donor or caller information with third parties.
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You can read our full Privacy Policy and Annual Report here.
For more information, contact us at info! 211nemichigan.org or call us at 211.