After a disaster, it's natural to want help as quickly as possible—but it’s also a time when scams and price gouging can become more common. Whether someone shows up offering home repairs, tree removal, or cleanup services, it’s important to make sure they’re legitimate before you agree to anything. Here are some tips to help you stay safe, avoid fraud, and find trusted help when you need it most.
Tips for Spotting a Legitimate Contractor or Service Provider
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Ask for ID and credentials.
Reputable contractors will have a business card, license, and often vehicle signage. Always ask for and verify their credentials. -
Check reviews and references.
Look them up online, ask for local references, and read reviews. If they can’t provide any, that’s a red flag. -
Verify licensing and insurance.
In Michigan, you can check a builder’s license through the Michigan Department of Licensing and Regulatory Affairs (LARA). Ask for proof of liability and workers' compensation insurance. -
Don’t pay in full upfront.
A common scam is demanding full payment before work begins. It’s safer to pay a portion upfront and the rest upon completion. -
Be cautious of door-to-door offers.
Be especially careful if someone shows up uninvited. Most legitimate providers are busy and not going door-to-door. -
Get a written contract.
It should include detailed pricing, timelines, and the scope of work. Never rely on verbal agreements alone. -
Call 211.
We can help you locate trusted, vetted local agencies or nonprofits offering free or low-cost clean-up and repair help.
Red Flags to Watch Out For
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Pressuring you to decide quickly
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No physical address or phone number
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Asking for cash only
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Refusing to provide a written estimate
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Offering “leftover materials from another job”
Resources
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Scam Reporting Hotline (MI Attorney General): 877-765-8388
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Verify a License (LARA): www.michigan.gov/lara
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File a Consumer Complaint: www.michigan.gov/consumerprotection/complaints