About Us

2-1-1 is a free, easy-to-remember telephone number that connects people in need with people who can help - 24 hours a day, 7 days a week.

Our Mission

Connecting people in our community with the health and human serviceresources to build healthy, safe communities in Northeast Michigan.

Our Vision

To be the most recognized, used and comprehensive source of essential community information and referrals in Northeast Michigan. The center will add value by promoting self-reliance and building stronger communities daily, and in times of emergency.

History and Future

2-1-1 Northeast Michigan is an expansion of Midland County's First Call for Help, which served only the residents of Midland County and Listening Ear, which served the residents of Isabella and Clare Counties.

The move to a regional 2-1-1 call center provides the same information and referral services, but to a broader five-county area. In the next few years, we will be expanding to serve twenty-two counties throughout northeast Michigan. Information and referral is provided by the caller's zip code.

Our Board of Directors

We are guided by a committed regional volunteer board:

  • David Ramaker (President), Chemical Financial Corporation
  • Donald Schuster (Vice President), Listening Ear
  • Sharon Fenton (Treasurer), United Way of Gratiot County
  • Thomas J. Begin, Consumers Energy
  • Ann Fillmore, United Way of Midland County
  • Maxine Kent, Central Michigan University
  • Karen Kleinhardt, MidMichigan Community College
  • Mark Stevens, Department of Human Services (Midland & Isabella Counties)
  • Jodi Thomas, Dow Chemical Company
  • Sara Kile, 1016 Recovery Network
  • John Moolenaar, MiTech Plus

Our Partners

Our United Way Partners:

Our Community Partners

  • The Dow Chemical Company Foundation
  • The Herbert H. and Grace A. Dow Foundation
  • The Rollin M. Gerstacker Foundation
  • The Charles J. Strosacker Foundation
  • Michigan Baseball Foundations
  • The Clare County Community Foundation
  • MidMichigan Health
  • Gratiot County Community Foundation